Payment Information and Online Security

Mail Order

North Star's online payments are dealt with by Sage Pay. Sage Pay are a world leader for online payments and are a trusted provider of secure transactions.

You can pay with all major credit cards, debit cards and Paypal.

All transactions are in Pounds Sterling. Other currencies will be converted from Pounds Sterling to your local currency by your card provider, please refer to them for up to date conversion rates.

All prices include VAT. The shopping cart automatically removes VAT for all sales outside the UK and recalculates VAT for Norway.

To place your credit/ debit card order via the telephone please call North Star Military Figures on:

Order by Post.

We accept cheques, International Money Orders and postal orders (UK).

It is NOT recommended you send cash through the post. We do not recommend you post payment card details through the post.

Please make Cheques/Postal Orders/International Money Orders payable to: "North Star Military Figures Limited" and send your order to the address below.

North Star Military Figures Limited
Unit 2,
Chelsea House
Chelsea Street
New Basford
Nottingham
NG7 7HP
United Kingdom

Trade Sales

To place a trade order, please call 0115 978 6656 or email sales@northstarfigures.com

Postage Rates

Please allow 28 days for delivery.

Note for EU Customers

If you are ordering from the EU, please note we have not signed up for the IOSS VAT scheme.

This means you will not be charged VAT by North Star. (All prices listed on the website* include VAT, when you order the 20% VAT is removed before payment is taken). When your order arrives at your local post office, they will ask you to pay your country's VAT plus a service charge before delivering your parcel. Please check what VAT you'll be paying and what your country's postal handling charges are before ordering from North Star as we will not be held responsible for your country's import costs.

*There is no VAT on books and magazines

Note for USA Customers

If you are ordering from the USA, please note that from the 26th of August 2025 we will add an extra 10% to your order to cover the cost of USA Tariffs on all goods entering America. This 10% Tariff includes goods and the post cost. It will clearly show in your shopping cart before you spend any money with us.

This does mean your order will be delivered to your door with no extra import costs from the United States Postal Service.

Important!

The 10% Tariff has been imposed on goods made in Great Britain. This may change at any time in the future, and if it does we will have to adjust the % accordingly. It also doesn't apply to goods made in other parts of the world. If you buy something from us that has not been made in the UK, we will contact you as you may not wish to buy that item if it has a higher Tariff. For example, any products made in China have a 30% tariff charge. We will inform you of any issues that may arise.