Payment Information and Online Security
North Star's online payments are dealt with by Sage Pay. Sage Pay are a world leader for online payments and are a trusted provider of secure transactions.
You can pay with all major credit cards, debit cards and Paypal.
All transactions are in Pounds Sterling. Other currencies will be converted from Pounds Sterling to your local currency by your card provider, please refer to them for up to date conversion rates.
All prices include VAT. The shopping cart automatically removes VAT for all sales outside the UK and recalculates VAT for Norway.
To place your credit/ debit card order via the telephone please call North Star Military Figures on:
- Mail Order: Telephone number (UK) 0115 970 4107. Opening hours 9 to 5 Monday to Friday. We are not open at Weekends.
Order by Post.
We accept cheques, International Money Orders and postal orders (UK).
It is NOT recommended you send cash through the post. We do not recommend you post payment card details through the post.
Please make Cheques/Postal Orders/International Money Orders payable to: "North Star Military Figures Limited" and send your order to the address below.
North Star Military Figures Limited
Lenton Business Centre
- 10% on all products to UK and BFPO. Minimum charge £3.50. Maximum charge £7.50
- 20% on all products to Europe. Minimum charge £5.50. Maximum charge £60.00
- 25% on all products to USA/Rest of World. Minimum charge £10.00. Maximum charge £60.00
Please allow 28 days for delivery.
Note for EU Customers
If you are ordering from the EU, please note we have not signed up for the IOSS VAT scheme.
This means you will not be charged VAT by North Star. (All prices listed on the website* include VAT, when you order the 20% VAT is removed before payment is taken). When your order arrives at your local post office, they will ask you to pay your country's VAT plus a service charge before delivering your parcel. Please check what VAT you'll be paying and what your country's postal handling charges are before ordering from North Star as we will not be held responsible for your country's import costs.
*There is no VAT on books and magazines